Enterprise Content Management System

The cost pressure within corporations is immense. The requirements for documentation and auditability (compliance) are increasing and the availability of relevant information for decisions at any given time is becoming an important competitive advantage. Businesses and authorities, to survive under this pressure, must optimize their processes as well as organize and manage information sources within the company.

Process optimization does not, as is often misconceived, require an entire process redesign as a precondition. Considerable savings can be achieved by the avoidance of change in media, reducing transport and storage time. Savings can also be achieved by minimizing manual activities, provided that this is combined with an automated process of capturing relevant data.

This is where enterprise content management (ECM) offers solutions: Documents or other content are administered over their life cycle with availability to users as needed. The process (workflow) of an ECM system integrates the commercial processes with the content, documents the process steps and guarantees that compliance requirements are met.

Steria Mummert Consulting has the knowledge and practical experience to be able to accompany customers through all phases of a project. Beginning with strategic ECM consultation we support the choice of products. Building on this, we implement specific business or customer solutions; for example, in the areas of loan documents, damage compensation, invoice receipt management, general incoming mail handling, project files and contract documents. Experienced ECM experts accompany the introduction and, if required, also operate these solutions.

Our experience in selecting and introducing ECM systems guarantees successful implementation and the best possible benefits for our customers.