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Change not administration - this could be the strapline for the challenge confronting public service management today. Critical for success are the underlying processes which require a high degree of creativity on two levels: On the one hand, changing attitudes to achieve a service provider business mindset -- and treating the citizen as a customer fully entitled to receive the services he needs – and on the other, using modern budgetary control management to drive efficiencies against a background of limited financial resources.
Controlling, cost accounting and other business control measures are already in place in many public authorities. In others, however, the link to a modern control system is missing. At the same time the Kameralistik is being replaced in many areas and replaced with business accounting methods. The standard business management software SAP ® R/3 takes these requirements into account and is increasingly becoming the standard in public institutions.
To initiate this transformation process it is very important to have the necessary business management expertise which takes into account the specifics of the public sector activities.
For most local and national authorities the term E-Government is interpreted as display of information on the Internet. Today the development of information over interaction to transaction is an important cornerstone of the transformation process of public administration. The use of the Internet as a transaction medium will help to improve service and at the same time save costs. To address these requirements, process knowledge as well as extensive IT expertise is necessary. The intelligent application of information technology supports the complex interaction between administration, politics, the citizen and business and facilitates new forms of information, communication and transaction.
Steria Mummert Consulting is a competent solution partner and supports the transformation process of its customers from strategic concept to organizational and technological implementation. As one of the top consultants to public management in German-speaking countries, Steria Mummert consulting is proud of an above-average growth in this field. This is driven, not least, by the satisfaction of our customers with the service we provide.
Controlling, cost accounting and other business control measures are already in place in many public authorities. In others, however, the link to a modern control system is missing. At the same time the Kameralistik is being replaced in many areas and replaced with business accounting methods. The standard business management software SAP ® R/3 takes these requirements into account and is increasingly becoming the standard in public institutions.
To initiate this transformation process it is very important to have the necessary business management expertise which takes into account the specifics of the public sector activities.
For most local and national authorities the term E-Government is interpreted as display of information on the Internet. Today the development of information over interaction to transaction is an important cornerstone of the transformation process of public administration. The use of the Internet as a transaction medium will help to improve service and at the same time save costs. To address these requirements, process knowledge as well as extensive IT expertise is necessary. The intelligent application of information technology supports the complex interaction between administration, politics, the citizen and business and facilitates new forms of information, communication and transaction.
Steria Mummert Consulting is a competent solution partner and supports the transformation process of its customers from strategic concept to organizational and technological implementation. As one of the top consultants to public management in German-speaking countries, Steria Mummert consulting is proud of an above-average growth in this field. This is driven, not least, by the satisfaction of our customers with the service we provide.